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HE the Minister of Transport and Communications Jassim Bin Saif Al-Sulaiti and Minister of Finance Ali Sherif Al-Emadi today launched Hukoomi 3 during the second day of Qitcom 2017 taking place at QNCC on March 6-8.

With over 1,300 services and 232 entities enlisted, Hukoomi Version 3 will make government information and services even more efficient for citizens, residents, visitors and businesses.

The Hukoomi portal and mobile app provide a range of government services to users, including payment of traffic violations and utility bills, renewing health cards, as well as business, immigration, education and medical services, amongst others.

Hukoomi has always aimed at delivering a genuinely customer-focused portal that allows users to access the information and services they want easily and quickly. With Version 3, we are continuing this mission through both the web portal and a much-enhanced mobile experience, including a greater range of official documents, service application forms and general information.”

New advanced diagnostics will identify and resolve customer issues in real time, whilst big data and machine learning technologies will allow Hukoomi to continuously improve and refine the customer experience. A statement on MOTC’s website also indicated that the new Hukoomi would include a digital mailbox, a personal vault and improved content authoring.